Q: What are VoIP and Internet Telephony?
A : Voice over IP (VoIP) is a networking technology that provides
the context for transmitting voice over the Internet, taking into
account all the relevant requirements of real-time interactive communication
to achieve acceptable voice quality. As Internet is growing worldwide
and the available bandwidth increasing, The Internet Telephony expands
its possibilities. Today, as broadband Internet access is a reality
for more and more people around the globe, the technology of Internet
Telephony is able to offer great quality of voice and enhanced communication
services, at minimal or no cost.
Q : What is an IP phone (Hardphone)?
A : IP Phone is the most efficient solution for enjoying FREE or
low cost Internet Telephony, either in private or professional applications.
IP Phones integrate VoIP technology into a regular-like telephone
handset, offering advanced communication features. Their main benefits
include premium voice quality, elimination of any need for a desktop
PC or other IT device or related expertise, and finally transparency
from any infrastructure technology. IP Phone products vary from
affordable devices for home or small office use to pricey, advanced
devices for medium and large size enterprises able to support the
total communication needs of an organization with enhanced business
Q : How can I join the VoIP community?
A : VoIPVoIP’s mission is to bring Internet Telephony to everyone,
even if one is not an Internet or PC desktop user! The easiest way
to start is to visit VoIPVoIP’s web site. As a first step
to join the global FREE voice Community, you will need to subscribe
and obtain a VoIPVoIP account. As soon as your account is activated
you can follow our simple instructions and start enjoying Internet
Q : What is the best Internet access connection for high quality
A : Any stable, digital connection of more than 128Kbps (or 256Kbs
ideally) is sufficient for excellent quality Internet Telephony.
For residential users the best solution currently is the use of
a cost effective DSL connection. This will allow Internet calls
with quality levels similar, or better that those of a regular telephone
Q : I travel regularly to several countries. How can I use the
VoIPVoIP service from different locations around the globe?
A : If you are already a VoIPVoIP subscriber, you only need an Internet
connection (preferably a broadband one) and a Softphone running
in your laptop, PDA, or desktop you can access. Sign in to VoIPVoIP
network and your will be ready to make, receive calls, or check
your voicemail. Additionally, VoIPVoIP is planning two more services
for frequent travelers. First, we are working on special agreements
with the best known hotel and accommodation providers worldwide
in order to deploy IP phone based VoIP services for their customers.
In this case, a subscriber will only need to log in from the IP
phone in his/her hotel room in order to make, receive calls, check
voicemail, organize or participate in conference call bridges, etc.,
over VoIPVoIP’s network. Secondly, we aim to provide Internet
Telephony through any Internet access point, like Internet Cafés,
Public Libraries, Internet Kiosks, by implementing Web-based applications,
executable by any script-enable Web browser. In this manner, any
VoIPVoIP subscriber or Internet surfer (even if she/he is not subscribed
to VoIPVoIP) would be able to call for FREE any VoIPVoIP subscriber
from any place around the world, even without access to her\his
own PC and Softphone application.
Q : What is a Softphone?
A : Softphone is a software application running on Desktop, Laptop
or Pocket PC devices enabling easy-to-use telephony environment
for initiating or receiving calls either over the public Internet,
or inside a private enterprise network. In this way, you can easily
convert your PC to a powerful "virtual" telephone device.
Softphones vary from entry level applications with limited telephony
features to highly sophisticated applications with plenty of advanced
options for implementing powerful software based real-time communication
Q : What is the best Softphone in the market?
A : That's difficult to say. VoIPVoIP associates & working groups
are continuously evaluating new Softphone products to propose to
our service users. In the VoIPVoIP web site you will find relevant
pages introducing and recommending several feature-rich products.
Those pages will be updated regularly based on the introduction
of new products -or product updates, information published by the
developers, our internal assessment, and VoIPVoIP users' evaluations.
Q : Is it possible for anyone who doesn't have a PC to join VoIPVoIP
A : Yes it is. However, you will need to acquire a low cost broadband
Internet connection. Furthermore, you’ll have to obtain an
IP Phone or an Analogue Terminal Adapter for regular phones. You
will then be ready to make or receive calls to or from any other
VoIPVoIP subscriber around the globe at no cost. Optionally, you
can call any regular telephone line in the world, using the gateway
services of VoIPVoIP wholesale partners.
Q : What is an Analogue Terminal Adapter (ATA) for regular phones?
A : VoIP Analogue Terminal Adapters (ATA) are hardware devices that
act as a Gateway between analogue devices (regular headphones, cordless
phones, or fax machines) and any data network or Internet link,
allowing them to place or receive FREE or low cost calls over a
private Intranet or the public Internet. ATAs are the most suitable
solution for residential users that have limited or no experience
in using Desktop PCs. They can be used jointly with a regular cordless
phone, offering maximum functionality, sharp quality, and no or
limited cost to the end user. ATAs could also be used by small enterprises
that would like to implement a low budget solution to integrate
Voice and Data services using their existing LAN infrastructure
and Internet access.
Q : What are the benefits using an IP phone or ATA for regular
phones, compared to a Softphone desktop application?
A : The main benefits of a "hardphone" device as compared
to a Softphone application are:
1.) State of the art quality of Voice communications without reliance
on, or interference from a PC.
2.) Ultimate transparency of the VoIP communication process to the
end user; one doesn’t need to be familiar with PCs, Operating
systems, Software installation & configuration, or IT troubleshooting;
just pick-up the phone and call.
3.) IP phones or ATA devices dedicated to voice calls are always
at a ready-to-use status; you don't have to wait for your PC to
boot and load software in order to make a call, or to keep your
PC always on in order to be able to receive calls.
4.) Portability; you can easily move these devices and plug them
to different rooms in your home (or even when you are away on business
5.) Cost; the total cost of IP device based solution is smaller
than that of a PC only used for VoIP communication